FAQ :
General Information
Q: What is your service about?
A: Our service provides access to a pool of 7 million IP addresses. Each new connection grants you a different proxy IP, but you can maintain the same proxy by using a session feature. We support HTTPS/HTTP website access, though our proxy server connections are HTTP only.
Q: Can I customize my session?
A: Yes, you can customize your session duration ranging from 1 minute to 120 minutes.
Q: How can I geo-filter the proxy location?
A: You can filter the proxy location by various methods including ASN, GPS, Postal Code, City, State, Country, and Continent.
Usage and Features
Q: Will I receive a list of proxies?
A: No, you won't receive a list of proxies. Instead, our system automatically assigns a new proxy IP with each new connection based on your specified filters.
Q: What is the maximum number of concurrent connections?
A: The default maximum for concurrent connections or ports is 5000. However, this limit can be removed upon request after purchase.
Q: Can I keep the same proxy IP across multiple sessions?
A: Yes, you can maintain the same proxy IP by using our session feature.
Payment and Discounts
Q: Do you offer any discounts?
A: Yes, we offer a 10% discount for payments made with cryptocurrencies. Use the code CRYPTO10 at checkout.
Q: Do you accept PayPal?
A: No, we do not and likely will never use PayPal due to the high incidence of fraudulent payments associated with it.
Trials and Support
Q: Is there a trial available?
A: Yes, we offer a trial which is given upon request after registering on our website.
Q: How can I get support if I encounter issues?
A: For any support or queries, you can contact us through our Discord server or via our support email.
Additional Information
Q: Are the proxies suitable for accessing both HTTP and HTTPS websites?
A: Yes, our proxies support access to both HTTP and HTTPS websites.
Q: Is there a limit to requests per second?
A: The limit we set is on concurrent connections/ports, not on requests per second.
Q: Can I request an increase in the concurrent connections limit?
A: Yes, you can request an increase in the concurrent connections limit after purchase.
Contact :
Discord (Support only) : discord.databay.com
Email (General) : hello@databay.com
Email (Support) : support@databay.com
Mailbox : 229 rue Saint-HonorΓ©, Paris, Γle de France 75001, FRANCE